How can I donate to your charity?

Your donation directly supports our programs, such as feeding the hungry, educating children, and providing healthcare to those in need. We ensure transparency in every project we fund.

Is my donation tax-deductible?

Your donation directly supports our programs, such as feeding the hungry, educating children, and providing healthcare to those in need. We ensure transparency in every project we fund.

Where does my donation go?

Your donation directly supports our programs, such as feeding the hungry, educating children, and providing healthcare to those in need. We ensure transparency in every project we fund.

Privacy Policy | Mums Hub

Home Mums Employers Communities

Support Our Work

Privacy Policy

Mums Hub respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, contact us, sign up for updates, take part in a programme or event, use our directory, engage with us as an employer, service provider or community organisation, or support our work.
Mums Hub is a community-led nonprofit initiative based in Dublin’s North East Inner City. We support mothers, families, employers and community organisations by improving access to information, support, flexible work pathways and community-based opportunities.
This Privacy Policy is intended to be clear and practical. If anything is unclear, you can contact us using the details below.

Last updated: June 2026

Privacy Questions?
We’re Here To Help

Phone No:

+353 83 483 9488

Email:

info@mumshub.ie

Who we are

Mums Hub is the data controller for personal information we collect through this website and through our work.
‍Organisation: Mums Hub
Website: www.mumshub.ie
Email: info@mumshub.ie
Phone: +353 83 483 9488
If you have any questions about this Privacy Policy, or about how your personal information is used, you can contact us at: info@mumshub.ie

When we collect personal information

We may collect personal information when you:
– visit or use our website
– contact us through a website form
– email, phone, message or speak with us
– sign up for updates, events, programmes or opportunities
– register interest in the Confidence & Pathways Programme or another Mums Hub activity
– take part in a Mums Hub programme, session, event, consultation or community activity
– contact us as an employer, service provider, community organisation, funder or partner
– ask to be included in the Mums Hub directory
– make a donation or payment
– respond to a survey, feedback form or consultation
– interact with Mums Hub through social media or online platforms
We may also receive personal information from partner organisations, employers, service providers or community organisations where there is a clear and lawful reason to do so.

What personal information we collect

The personal information we collect depends on how you interact with us.
It may include:
– your name
– your email address
– your phone number
– your address or general location, where relevant
– your organisation, employer or role, where relevant
– information included in messages, forms or emails
– programme, event or session registration details
– attendance information
– accessibility, support or participation needs, where you choose to provide this
– information about the type of support, opportunity, service, programme or partnership you are interested in
– feedback, survey responses or consultation contributions
– donation or payment records
– website usage information, such as pages visited, approximate location, browser type, device information and how people use the website
We aim to collect only the information that is necessary for the purpose it is being collected for.

Sensitive personal information

Sometimes people may choose to share more sensitive personal information with us.
This may include information about:
– family circumstances
– caring responsibilities
– employment barriers
– health
– disability
– accessibility needs
– support needs
– financial or social circumstances
– experiences that affect participation in work, education, training or community life
Under data protection law, some of this may be considered “special category data”, which receives extra protection.
We will only use sensitive personal information where it is necessary, appropriate and lawful. We will treat it with extra care, limit access to it, and avoid collecting more than we need.
Please do not send us more sensitive personal information than is needed for your enquiry or participation.

How we use personal information

We may use personal information to:
– respond to enquiries
– provide information about Mums Hub services, programmes, events, resources or opportunities
– manage programme, event, session or consultation registrations
– support participation in Mums Hub activities
– communicate with mothers, families, employers, service providers, community organisations, funders and partners
– manage the Mums Hub directory
– develop relationships with employers, service providers and community partners
– connect people with relevant information, resources or opportunities, where appropriate
– understand needs, barriers and opportunities affecting mothers and families
– process donations or payments through secure third-party providers
– manage administration, governance, finance, safeguarding, insurance and compliance
– monitor, evaluate and improve our work
– prepare reports for funders, governance or public interest purposes, using anonymised or aggregated information where possible
– maintain and improve the website
– understand how people use the website
– protect the website, systems and users from misuse or security issues
– comply with legal obligations
We do not sell personal information.

Our lawful basis for using personal information

Under GDPR, we must have a lawful basis for using personal information. Depending on the situation, we may rely on one or more of the following:
‍
Consent
‍
We may rely on consent where you choose to:
– sign up for email updates
– agree to be contacted about a programme, event or opportunity
– give permission for your information to be shared with a specific organisation, employer or partner
– provide optional information for a specific purpose
– accept non-essential cookies or analytics cookies on our website
You can withdraw consent at any time by contacting us at info@mumshub.ie.
For cookies, you can also manage your choices through our cookie banner or your browser settings, where available.
‍
Legitimate interests
‍
We may rely on legitimate interests where we use personal information in a way that is reasonable, expected and not overridden by your rights and freedoms.
This may include:
– responding to enquiries
– managing relationships with partners, employers, service providers and community organisations
– keeping appropriate records
– improving our website and services
– communicating about Mums Hub’s work
– preventing misuse of the website or systems
– maintaining a free community directory using public organisation-level information
‍
Contract or steps before a contract

We may rely on contract where we need to use personal information to provide, arrange or manage a service, programme, event, partnership, listing or opportunity.
‍
Legal obligation
‍
We may rely on legal obligation where we need to keep or use information for company, financial, governance, tax, compliance, insurance, safeguarding or regulatory reasons.
‍
Public interest
‍
We may rely on public interest in limited situations connected to community support, social inclusion, equality, access to services, safeguarding, research, consultation or similar work, where appropriate and lawful.

Special category data

Where we process special category data, such as health, disability or other sensitive information, we will only do so where an additional condition under Article 9 GDPR applies.
This may include, depending on the situation:
– explicit consent
– vital interests, where someone is at serious risk and cannot give consent
– substantial public interest, where permitted by law
– legal claims or legal obligations
– health, social care, safeguarding or social protection purposes, where lawful and appropriate
We aim to avoid collecting special category data unless it is necessary for a clear purpose.

Who we share personal information with

We only share personal information where necessary, appropriate and lawful.
This may include:
– trusted service providers who help us operate the website, email, forms, databases, analytics, payments, administration or communications
– employers, training providers, service providers, programme partners or community organisations, but only where relevant and appropriate
– funders or reporting bodies, usually using anonymised or aggregated information where possible
– professional advisers, such as accountants, legal advisers, governance advisers or insurers
– public authorities, regulators, safeguarding bodies or legal bodies, where required or permitted by law
– IT, website, hosting, email, payment and cloud service providers who process data on our behalf
We will not share personal information with employers, partners or other organisations for direct contact unless there is a clear lawful basis and, where needed, your consent.

Directory listings

Mums Hub may include information about organisations, services, employers, community groups and resources in our online directory.
Directory information may include organisation names, general public contact details, website links, logos, service descriptions, location information and other publicly relevant information.
Directory information is usually based on publicly available information from the organisation’s own website or other public sources. Where possible, we use general organisation contact details rather than named individual contacts.
Mums Hub does not publish personal contact details for individual staff members unless there is a clear reason and appropriate permission or lawful basis.
We aim to keep directory information accurate and helpful, but organisations remain responsible for their own services, opening hours, eligibility criteria, contact details and any changes to their information.
A listing in the Mums Hub directory is for information only and does not necessarily mean that the organisation has endorsed, approved or partnered with Mums Hub.
If your organisation is listed and you would like information updated, corrected or removed, please contact us at: info@mumshub.ie

Employer and opportunity information

Mums Hub may work with employers and organisations to share information about flexible work, training, volunteering, education or return-to-work pathways.
Where a person expresses interest in an opportunity, programme or pathway, we will only share their personal information with an employer, training provider or partner organisation where there is a clear reason and, where needed, consent.
Mums Hub does not guarantee employment, training places, services or outcomes. Any application, recruitment, employment, training or service relationship may be subject to the privacy policy and processes of the relevant employer, provider or organisation.

Donations and payments

If you make a donation or payment through the website, your payment may be processed by a secure third-party payment provider, such as Stripe or another payment platform.
Mums Hub does not store full card details.
Payment providers process payment information according to their own privacy and security policies.
We may keep basic donation or payment records for administration, accounting, tax, governance and reporting purposes.

Cookies and analytics

Our website may use cookies or similar technologies.
Cookies are small files that may be stored on your device when you visit a website. They can help a website work properly, remember choices, improve security, measure website use, or support embedded tools and third-party services.
We may use cookies or similar technologies for:
– essential website functionality
– website security
– forms and website features
– analytics and performance measurement
– embedded content, such as maps, videos, payment tools or social media links
– understanding how visitors use the website so we can improve it
We may use analytics tools, such as Google Analytics, to understand how visitors use the website. Analytics information may include pages visited, time spent on pages, approximate location, device type, browser type and referral source.
Analytics helps us understand whether the website is useful, which pages people visit, and how we can improve information, services, reporting and future funding applications.
Where required, we will ask for consent before using non-essential cookies, including analytics or tracking cookies.
You do not have to accept non-essential cookies. You can manage your cookie choices through our cookie banner, where available, or through your browser settings.
If you disable some cookies, parts of the website may not work as intended.

Third-party websites, platforms and tools

Our website may link to or use third-party websites, organisations, employers, services, resources, social media pages, payment platforms or embedded tools.
We are not responsible for the privacy practices of other websites or platforms. When you leave the Mums Hub website, you should read the privacy policy of the website or platform you visit.
The third-party tools we use may include services for:
– website hosting and design
– website forms
– email and communications
– analytics
– payments and donations
– embedded maps, videos or social media content
– administration and record keeping
This may include platforms such as Webflow, Google, Stripe, Mailerlite or other tools we may use to operate the website, communicate, process payments or manage services.

International transfers

Some of the service providers we use may process personal information outside Ireland or the European Economic Area.
Where this happens, we will take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms, where required by data protection law.

How long we keep personal information

We keep personal information for as long as we reasonably need it for the purpose it was collected, including administration, communication, programme delivery, reporting, safeguarding, governance, finance, legal or compliance purposes.
Some information may be kept for longer where there is an ongoing relationship, a legitimate reason to keep a record, or a legal requirement to do so.
We review the personal information we hold from time to time and delete, archive or anonymise information when it is no longer needed.

How we protect personal information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
This may include:
– using secure systems where possible
– limiting access to personal information
– using passwords, permissions and appropriate account controls
– working with trusted service providers
– keeping records only for as long as needed
– reviewing how information is stored and shared
No website or online system can be guaranteed to be completely secure, but we take privacy and data protection seriously.

Your data protection rights

Under data protection law, you have rights over your personal information.
Depending on the situation, you may have the right to:
– ask for a copy of the personal information we hold about you
– ask us to correct information that is inaccurate or incomplete
– ask us to delete your information
– ask us to restrict how we use your information
– object to certain uses of your information
– withdraw consent, where we rely on consent
– ask for your information in a portable format, where applicable
– complain to the Data Protection Commission
To exercise your rights, contact: info@mumshub.ie
‍We may need to confirm your identity before responding to a request.

Email updates and communications

If you sign up to receive updates from Mums Hub, we may use your email address to send relevant information about our work, programmes, events, resources, opportunities, campaigns or ways to support Mums Hub.
You can unsubscribe at any time by using the unsubscribe link in our emails, where available, or by contacting: info@mumshub.ie

Children’s information

Mums Hub is mainly intended for adults, including mothers, parents, employers, service providers and community organisations.
We do not knowingly collect personal information directly from children through the website.
If a programme, event or activity involves children or family information, we will only collect information that is necessary and appropriate for that purpose.
If you believe a child has provided us with personal information through the website, please contact us on info@mumshub.ie and we will review it.

Automated decision-making

Mums Hub does not use computer systems, algorithms or AI to make decisions about people that would have a legal or significant effect on them.

Complaints

If you are concerned about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to contact the Data Protection Commission, which is Ireland’s data protection supervisory authority.
Data Protection Commission
‍Website: www.dataprotection.ie
‍Email: info@dataprotection.ie

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as Mums Hub develops.
The latest version will be available on this website, and the date at the top will show when it was last updated.

Privacy Policy

Privacy Questions?
We’re Here To Help

Care is Infrastructure

Mums Hub

For You

Legal

Privacy Policy

Privacy Questions?We’re Here To Help

Privacy Questions?
We’re Here To Help